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Welcome to your new home on the web! :) |
Dear Customer,
As you can see, your new web hosting account has been created and
is ready to be used. This file that you are viewing right now is the
index.html file located
in your /public_html/
directory. You should replace it with your own index.html file - this
will be your main page.
To upload files to your hosting account, you can either:
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- Ftp to your
account using your login details and server IP. This information
was sent to you in your welcome email. What is FTP you ask? FTP
stands for 'File Transfer Protocol' and is the easiest way to
transfer files over the internet, ie. to upload your web site
to you new hosting account at Digitalis. We recommend 2 FTP programs:
i. SmartFTP
- very good FTP program with a nice GUI. Completely FREE!
ii. FlashFXP
- excellent program with an intuitive user interface. Not free,
but trial available.
- Use the File
Manager in your Control Panel to upload / download / delete files.
Your control panel located at http://www.yourdomain.com/cpanel
comes ready with a nifty tool that lets you manage your files.
If you don't have an FTP client handy, this is also an easy way
to manage your files.
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Please
remember to update your domain name delegation details!
What is this you ask? If your domain name is registered with Digitalis
Web Solutions, we will update your domain delegations for you
- so you have nothing to worry about.
However, if your domain name is registered at some other Domain Registrar,
you will need to login to their 'domain administration' section, and
look for a 'nameserver' or 'delegation' option.
In there you should see some sort of form, where it says NS1, NS2
(or Nameserver1, Nameserver2 etc ). Please enter the nameserver details
that were sent to you in your welcome email from Digitalis in those
boxes, and remember to click Save /
Update
If you are still not sure what to do or need assistance please contact
support@digitalis.com.au.
It is important that this is done ASAP so that your domain name starts
resolving to www.yourdomain.com with your new web hosting account
at Digitalis Web Solutions. If you are moving your hosting account
from a previous web hosting company, please ask them to delete zone
files associated with your account from their servers.
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Contacting Support
Digitalis is dedicated to providing around the clock support and we
make our customers' satisfaction our number one priority! In your
welcome email you will find a login & password to the Digitalis
Helpdesk located at http://helpdesk.digitalis.com.au
A comprehensive support section is located at http://www.digitalis.com.au/support/
If you have any questions, need technical support or advice, please
do not hesitate to contact us - we are there for you! If you prefer
to email us, send us an email at support@digitalis.com.au
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Thank
you for choosing Digitalis Web Solutions as your web hosting services
provider!
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